Purpose of Privacy Policy Statement
Ayham Properties values the privacy of its clients and is committed to protecting their personal information and keeping all data safe and secure. The purpose of this Privacy Policy is to inform you about how we collect, use, process, and protect your personal information.
Whenever we collect or process personal data about you, we encourage you to read this Privacy Policy carefully to understand how and why your information is used.
This Privacy Policy applies to all individuals who visit the Ayham Properties website, interact with our services, or submit personal data to us in any form. By using our website or services, you agree to the terms described in this Privacy Policy.
Types of Personal Data Collected
Personal data collected by Ayham Properties may include the following:
Personal Information
Names, usernames, marital status, titles, date of birth, gender, nationality, passport details, place of birth, and photographs.
Contact Details
Mailing address, phone number, and email address.
Financial Information
Bank account details or payment-related information when required for transactions.
Transaction Data
Details regarding payments made to or from you, as well as information about the real estate services or properties you have inquired about or purchased.
Technical Information
IP address, login data, browser type and version, time zone setting, location data, operating system, platform, and devices used to access our website.
Profile Information
Your username, password, property inquiries, interests, preferences, feedback, and communication history.
Marketing and Communication Data
Your preferences regarding receiving marketing communications from Ayham Properties and your communication preferences.
From time to time, we may request additional information to better understand our clients’ needs and improve our services.
Our website is not intended for children, and we do not knowingly collect personal data from individuals under the age of 18.
Personal Data Collection
This Privacy Policy explains how Ayham Properties processes any personal information we receive from you or that you provide to us.
When you access or use our website or services, you may provide information through various channels, including:
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Visiting and interacting with our website
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Social media platforms
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Phone calls or WhatsApp communication
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Emails or text messaging services
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Online or offline forms, questionnaires, or agreements
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Contracts, identification documents, or transaction records
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Property inquiries or consultation requests
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Communication through chatbots or digital platforms
Most information is collected directly from you through inquiries, registration forms, or ongoing communication with our team. We may also collect certain information automatically using technologies such as cookies when you interact with our website.
Processing, Storage, and Transfer of Data
By using our website or services, you acknowledge that your personal data may be processed, stored, or transferred under the following conditions:
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Within Ayham Properties and authorized service providers in the United Arab Emirates
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With consultants, marketing partners, service providers, and technology providers who assist us in operating our services
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When required by law, government authorities, or legal procedures
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In aggregated or anonymized formats that do not identify you personally
Your data may be stored or processed in the UAE or other countries where our partners operate. In such cases, Ayham Properties takes reasonable security measures to ensure your personal data remains protected.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Use of Personal Data
Ayham Properties may use your personal data for the following purposes:
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Responding to your inquiries or property requests
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Registering you as a user of our services
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Managing our relationship with you
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Providing real estate consultation and property offers
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Processing payments and preventing fraudulent activities
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Improving our website, services, and customer experience
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Providing customer support
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Conducting internal analysis and operational management
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Sending important administrative communications
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Informing you about updates, offers, or new property opportunities
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Maintaining the security of our website and services
Protection of Personal Data
Ayham Properties applies strict security standards and procedures to protect clients’ personal data.
Our internal policies and security systems are designed to safeguard your information from unauthorized access, misuse, or disclosure. Our employees are regularly trained on data protection practices.
While we take all reasonable measures to protect personal information, please note that no method of data transmission over the internet can be guaranteed to be completely secure.
If we no longer require your personal data, it will be securely deleted or anonymized according to our data retention policies.
Your Rights
You have certain rights regarding your personal data, including:
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The right to request access to the information we hold about you
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The right to request correction of inaccurate information
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The right to request restriction or deletion of your data where applicable
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The right to withdraw consent for marketing communications
If you believe any information we hold about you is incorrect, you may contact us and request a correction.
Limitation of Liability
Ayham Properties shall not be held responsible for any loss or damage resulting from circumstances beyond our control, including:
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Natural disasters or emergencies
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War, terrorism, or government restrictions
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Telecommunications or internet failures
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Misuse of login credentials or passwords by users
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Technical issues with users’ personal devices
Policy Updates
Ayham Properties reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on this page, and your continued use of the website indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to request access to your personal data, please contact us:
Ayham Properties
📧 Email: info@ayhamproperties.com